The first step in The Chil-Pak® Design Assist Process™ is for the experienced Chil-Pak® design team to listen to the details of the client’s project and help them define the parameters, equipment requirements, and next steps. For example if the project is for a mission critical facility or data center we seek to understand what type of tier rating is desired and may seek information regarding redundancy configurations for piping. If the project is for a health care facility the Chil-Pak® team would work with the client to determine what impact seismic requirements may have on the modular chilled water plant. The goal of the first step in The Chil-Pak® Design Assist Process™ is to work with you the client to define the parameters and understand more fully what the facility requirements are, determine what level of system flexibility is needed on the project, and establish what redundancy requirements are needed.